- Information you give us. This is information about you that you give us by filling in forms on https://www.thecarcompanybristol.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, date of birth, employment details, and address history.
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Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
- Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
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Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about goods or services we feel may interest you. We will only contact you by electronic means (email or SMS) if you have consented to this. You may withdraw your consent at any time by contacting us directly at 1-11 Hanham Road, Kingswood, Bristol, Avon BS15 8PW or info@thecarcompanybristol.co.uk.
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your device.
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Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your device;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
- Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
- Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
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Selected third parties including:
- any of our business partners, suppliers and sub-contractors (AQL Text Credits, AutoTrader, Barclays, Bing, Book my Garage, Canddi, Chat Heroes, Click Dealer, Click Desk, Codeweavers, Conflux, Contact at Once, CreditPlus, DealTrak, Evolution Funding Ltd, General Insurance Distribution Ltd, Good Garage Scheme, Google, Heart Internet, iVendi, Judge Service, Live Chat Inc, Live Help Now, MailChimp, Mandrill, Mapfre, Motor Marketing, Oodle Finance, PayPal, Review.io, Sage, Stripe, Trello, Trust Pilot, Twilio, UK Fast, Visitor Chat, WorldPay, Xero, Yell) where this is necessary for the performance of any contract we enter into with you;
- analytics and search engine providers that assist us in the improvement and optimisation of our site;
- credit reference agencies for the purpose of assessing your credit score where this is a condition of us or any of our business partners, suppliers and sub-contractors entering into a contract with you;
- finance brokers and lenders for the purpose of providing requested finance.
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If The Car Company Bristol & Bath or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or terms and conditions of supply (available from The Car Company Bristol & Bath) and other agreements; or to protect the rights, property, or safety of The Car Company Bristol & Bath, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Customer Reviews
Excellent service; beautiful car and such a nice, friendly, genuine, helpful guy, honestly the nicest experience we’ve ever had buying a car! I woul... Read More
Rebecca Selman
Lovely owners who understand customer service. Very pleased with process from start to finish.... Read More
Paul Barker
From the first call to enquiry about the car I was interested in I found the staff very polite and friendly On viewing the car it was exactly as descr... Read More
Dave Jackson
The sales personnels are very respectful and accomodating.. at first we cant decide which car to bought.. but because of the expert recommendations fr... Read More
Ric Donald Vicente
Had a great experience buying a car here - Ken was knowledgeable, friendly and very helpful. Highly recommend.... Read More
Ross Pain
I recently bought a car from the car company with the Car company Bristol & Bath And I am completely satisfied with my service. First and foremost I g... Read More
William Holmes
We came to view a car at this dealership. We found Ken and colleagues, were very easy and straight forward to deal with. In the end we found another c... Read More
Guy Shankster
Bought a car from here a few months back as it seemed a good price and a trustworthy seller, and am happy I did. The owner stayed past closed to make... Read More
Henry Roy
Purchased my vehicle early august. Held off leaving a review due to having issues with two previous second hand cars and the dealerships supplying the... Read More
Matt Davis
Contact Details
The Car Company Bristol & Bath1-11 Hanham Road
Kingswood
Bristol
BS15 8PW 01174 508630 07803 072045 info@thecarcompanybristol.co.uk