We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
SELENA SGreat experience - the salesman was not pushy at all and very helpful in getting the air conditioning fixed for me. Very pleased and would highly recommend!
DAISY HBrilliant experience. Ken was absolutely lovely. Wasn't pushy, knew everything we wanted to know.
SIMON RJust to say what a really good experience I had in buying my next car. Very friendly service and they reacted really quickly to have the vehicle fully valeted for my collection the next day. I would use them again :-)
CHERYL IWe found them to be very helpful and gave us plenty of space to browse. We were able to have a test-drive even though we hadn't booked and were able to arrange the purchase on the same day. As an added bonus, the car was delivered to our address at a convenient time and the tax was sorted on our behalf. The car itself is in a great condition and the price was very reasonable.
ABI CEasily booked an appointment that was flexible and COVID-19 safe which we travelled an hour ish for. Greeted on arrival with the keys for Vehicle we were interested in and then left to our own devices to look comfortably and unpressured at the car. My husband then took the car for a test drive on his own, again without the annoying sales pitch often given. Very happy with our new purchase and part ex.
PAUL LPolite and extremely helpful even though I purchased my car at a time when the country had gone mad.The dealer I dealt with made my car buying experience easy and straight forward despite the restrictions.
Nigel LI contacted The Car Company Bristol & Bath on behalf of a client who was interested in a particular car. The company responded quickly and arranged the AA inspection which identified brakes and pads which were replaced. The client was unable to collect on the agreed day and then arrived unexpectedly. The sales representative was very accommodating throughout and the whole experience was a model for Customer Care, politeness and patience. Thank you.
JAMIE MVery good not pushy easy buy no problems in and out no messing around an honest
JORDAN JSimply booked a test drive, we agreed on a time and date together and they obliged. Answered all questions I had and fixed all issues with the car before they sold it to me. They were nice, professional and knew the car they sold me well. 10/10
HOLLY WKen was fantastic with his customer service barring in mind we're in a pandemic he juggled all his customers and insured the best customer service to make you feel at ease and comfortable. Would highly recommend
SEAN QGood and accommodating. Prices can be slightly better though
GEOFFREY BThey could not have been more helpful;considering that they had not had many sales since early march- when all major sales organisations locked down. When I contacted them (early June) stating that my wife and I could not get out , as we were in isolation due to a pending operation, they were so helpful; ageed to the fix the items I wanted fixed,and after taking a small card trans action over the phone. were prepared to wait until I could get free from family Isolation. Even if this were to be another couple of weeks! Which restored a lot of my faith in at least one larger business.
GARY VBrilliant service, would recommend them to anyone.
CHLOE SReally great service and very friendly staff. Very responsive to all queries and very pleased with the car!
PATRICK GVery courteous, the owner makes you feel welcome,, if you have too wait they are very apologetic, and also extreamly helpful I would definetley do business withe this company again...
evan BNice and easy sale thanks to salesmen Ken who was very friendly. Only Issues is that parcel shelf wasn't included and didn't realise until post sale :)
RHYS MI bought a vehicle from the Car Company and I am very happy with the experience. The vehicle was well presented and the customer service and sale was smooth and easy. After driving the car for a few days the car developed a minor fault. However, after contacting the Car Company and discussing what had happened, the issue was soon resolved with no fuss or hassle. I had peace of mind that after trying the car I was able to resolve the small technical issue with the car. I would definitely be using this garage again.
LIAM TThey are friendly, upfront about the cars details and are very helpful if its your first car.
RON MHAVING AGREED TO BUY SUBJECT TO SOME EXTRA WORK AND REPAIRS, I WAS KEPT WELL INFORMED OF PROGRESS AND COLLECTED CAR WHEN READY AS AGREED, Ken WAS VERY GOOD VERY PROFESSIONAL AND VERY FAIR, BASED ON MY EXPERIENCE WITH THIS PURCHASE I WOULD DEFINITELY RECOMMEND TO BUY FROM YOUR CAMPANY AND USE YOU AGAIN, SO MANY THANKS TO KEN AND HIS STAFF.
JACK SVery good seller, very professional and quick service.
AMANDA PHe was very helpful and nothing was too much trouble. He sorted out a few small requests on my corsa without hesitation and I've got a great car at a fair price.
LEVENTE SVery pleased with purchase of a used car highly recommend! The vehicle was prepared to high standards and Ken was very helpful throughout finance process Thanks again!
EMILY RThey were very efficient and very quick as getting back to me with any queries
JESSICA PVery helpful and explained everything really clearly. Would definitely recommend
CARLY MThis company were very helpful! Ensured everything I wanted was done and was an easy non stressful experience
WENDY NVery helpful, was very knowledgeable about car, put me at ease, went through everything thoroughly
SABRINA MReally straightforward and easy despite the current pandemic
CHARLIE PEasy, quick and hassle free service. We would highly recommend!
JORDAN CRecently purchased a car from The Car Company Bristol & Bath, really easy! Staff were friendly and helpful!
RPGER SVolvo V50 in silver, smashing car in great condition. A good experience would recommend the car company Bath and Bristol.
MARK SThe whole experience of dealing with this car dealership has been a pleasure from start to finish. Good straightforward and honest discussion. No sales pressure. Every question answered. Everything in writing. Unexpectedly made small paint repair at their cost even after sale price agreed. Strongly recommend this dealer, a credit to their profession.
STEVEN HEasy no pressure car sales. It's like some car dealers don't want to sell you a car, just in it for the dance. Would 100% use Ken and his team again, a breath of fresh air compared to my past experiences. You won't be disappointed if they have a car in you like. Seem to buy decent lower mileage, well looked after cars too.
IONA OReally professional, helpful and knowledgeable. Great service, great vehicle and swift paperwork. Lovely!
ryszard KVery kind staff was really helpful and provide all information I need
MIKE Gcouldn't have been more helpful lovely couple would buy again when needed
MITCHELL LExcellent service from start to finish, always happy to help, pick up phone calls and answer questions. Very safe given the current climate made you feel at ease throughout the whole process. Would fully recommend this car dealer for a easy and friendly car buying experience!
AnonymousSmooth transaction. By the time i got there the guy had everything ready for me.
AnonymousExcellent Service from Ken, Car was Perfect, as described. Honest, Trustworthy Salesman, No Forceful Selling, And with the current climate at this time all sorted in a short amount of Time A+++
AnonymousExcellent service, would 100% reccommend
HOWARD KAYEExtremely efficient courteous and professional company,also the process was very simple from start to finish.highly recommended
KARL LGood choice of quality stock. Friendly non-pushy salesman. Efficient service.
JACKIE JVery good experience despite COVID! The representative at the garage was extremely polite, helpful and efficient - what more could I need
TERRI FExcellent service from start to finish from Ken. Would highly recommend.
david BFriendly and unpushy, Ken was brilliant. Very quick and thorough preparation of our car. Would highly recommend here to anyone.
STEPHEN Mvery helpful. Good experience all round
MARK AVery good service throughout the whole process. Keeping distance at all times. We felt relaxed and valued as a customer. Fair price, car had a service before being released. Highly recommend.
IGOR DGreat service! Ken is very helpful and provides a good speedy service.
JARED CBrilliant experience staff are very friendly and made it an easy experience for myself. Helped out with small issues on the car beforehand and fixed them! Highly recommend!
LEON SVery Friendly and excellent service. Nothing is a trouble or too much. I highly recommend!
LINDA SManager was pleasant and efficient and dealt promptly with any concerns we had. Would definitely recommend this dealership.
KEITH BGreat public relations and customer service with a good outcome
CORINNE TGreat car and ken was easy to deal with. Car was ready at agreed time and they couldnt have done more for us. No heavy sales pressure, will return for next one
MARTIN WGreat company. Helpful and friendly. We negotiated and came to a good deal for us both. Can't fault the car. Had it inspected by another mechanic, it was as they said, in excellent condition. Restores your faith in car sales.
SARAH CFriendly and efficient . Ken was very organised when we arrived.All paperwork in order .
REBEKAH BProfessional, friendly, easy to deal with - an all round good experience. Love my car, Thanks.
HANNAH BReally helpful service today. Was expecting us and gave us time to look over the car and test drive it with no pressure. Very easy and efficient service when purchasing car, took less than 10 minutes. Friendly service and honest advice given.
JAMES Wexcellent customer service, very honest changed my cam belt on the car brought as there were no details to say when it was last changed
CASEY SGood quality cars. You get what you pay for. Dealers were helpful
EMMA RVery good customer service we feel they went above & beyond to help us decide on a car
ROBBIE MWas very easy and straightforward. Cars at ok prices, AA certified. Owner did tax on line. Collected car next day. No hassle or hard sell.
HEIDI DVery helpful, great car at a great price. Would definitely buy from again
TESS FExcellent . Great customer service. Very happy with purchase. Nothing too much trouble. Very easy transaction and all extras sorted at point of sale.
MARCIA DI had a pleasant no pressure buying experience. Ken and his wife were friendly professional and help through the buying process smoothly. All paperwork taken care of tax, new owner registration ect. no fuss. I felt happy with my purchase and confident because of the reassurance to contact the dealer with reasonable issues if any with my purchase. I had a part ex, I'll recommend the Car Company & Bristol and Bath. Marcia
BEN GVery friendly, felt comfortable, was able to test drive the car. Hassle free, open and honest.
ALAN MCouldn't fault the experience....my first time in buying a nearly new car..top notch service and a 100% friendly atmosphere...would strongly recommend to anyone
MATTHEW PVery good very polite and professional will do business with this company again very helpful
JACOB CVery friendly and helpful. Down to earth and didn't mess about. Easy to deal with and a good experience overall.
KATE JThe Car Company Bristol & Bath gave me first viewing on a vehicle without having to pay a deposit. They also reimbursed me the majority of the cost to get some electrical faults fixed without quibble. I found them flexible and fair.
LUCIA Dexcelent service, quick, nice and easy! I bought a Nissan with them and they took their time to show me everything, MOT solved very quickly and they even helped me taxing the vehicle!
TRACEY LVery good communication from them , very upfront open and honest . Happy to answer our questions and came across very honest with us , very fair pricing both for our new wheels and our exchange. Lovely lot of room to park very inviting car sales area bright , open and we felt very safe. Great customer service we felt . Would buy from the car company again and we would recommend them 100%.all in all a very enjoyable experience from viewing a great advert with tons of information through till driving our new wheels away . Thank you both .
JULIE MNo pressure but very friendly and knew everything about the cars they had for sale. Nothing was too much trouble even though we were asking to sit in and try numerous cars. The collection day went very smoothly and they did everything for us including dealing with the tax and the transfer of the vehicle online. Would recommend them to all our friends and family
DEBBIE MVery friendly and efficient. Very good experience.
CHRIS GThe guy we dealt with was easy going, lots of knowledge and answered all of our questions
HOLLY MVery pleased with the service from K - a really nice guy. New car is fantastic and I felt at ease with every step of the purchase. Will be using The Car Company again!
ADAM HReally helpful and friendly, and overall a good experience. Very happy with the car, would definitely buy from them again.
NICHOLAS RKen was excellwnt, very friendly and helpful, nothing was too much trouble. When we collected the vehicle it was spotless, looked like new. Would definitely recommend!
MAX PKen was really helpful throughout the entire process. Ken enabled me to test drive the vehicle and ask tons of questions before making the decision to purchase the vehicle, at which point the transaction was seemless. Ken has provided me with all of the vehicle history. The car drives great and I fully recommend this garage!
PETE KWell treated, not pushy, very relaxed experience. Very understanding and easy people to deal with. Would recommend then to family and friends.
AMELIA FEasy and straightforward processes. Seller provided all information required and more. Was a massive help for me financing my first car. Would highly recommend this company to anyone
JANE OExcellent service, helpful but not pushy. Wouldn't hesitate to use this company again.
TAMAS SThe service was very good and helpful. Thank you!!!
JACK HIt was my first time buying a used car from a dealer and it would make me do it again, a very pleasant experience and you weren't pushed into anything you didn't want to do. They were very informative and helpful
HOWARD PVery good Ken that we dealt with was very helpful and not at all pushy all in all a very good experience
EMMA OWas very helpful and everything was done really quickly.
LISA AThe Bristol and Bath Car Company were a breath of fresh air. They were not your typical style car dealer. They were down to earth, friendly, honest, efficient and approachable and my buying/selling experience was an absolute pleasure. I would not hesitate in recommending them for one minute.
RICHARD CVery helpful and professional chap helped massivly by the fact they had exactly the car our son wanted. Car was ready on time and they took his old car in PX
PADDY TBuying a car made simple, the whole process was quick and simple, Ken proved to be extremely reliable and a genuine great guy.
ADAM TGreat car. Sales team very helpful start to finish.
RACHEL MReally good experience, so helpful and even delivered my new car 3 month AA Warrant gives peace of mind and the owner really was reassuring and helpful without feeling pressured.
JASON MHonest and fair Ken was very helpful Live my new car
WILLIAM HBrilliant from start to finish, kept me informed throughout the whole sale process even when some work took a little longer than planned (only a day). Highly recommended and seems a very genuine trustworthy guy!!
ALEXANDER BA great service throughout the process. Very friendly, honest and informative. Would recommend and buy from them again with confidence
TRISH WGood quality cars , excellent service which I would recommend to others.
michelle PI've never bought a second hand car before my experience was very easy I found the car i wonted the sales man was very helpful I traded my car in .
JAMES MHad a great experience buying from here, the dealer was honest, is signed up to AA as an approved dealer so the cars have a full report done on them that's available to view on any your interested in. The cars on offer all seem well chosen, many good low/average mileage, our purchase was newly serviced and have a fresh MOT as less than 6 months left too. The sales p et ocess was easy, the hard work is all done for you there, even with the part exchange old banger we had. Highly recommended! Thanks.
SOPHIE GVery quick and easy experience. Ken at the TCCBB was extremely helpful and made everything very simple as this was the first time buying a car. 100% recommend this place to anyone looking to buy.
HANNAH YFabulous service, friendly and very helpful.. would definitely use again.
KEITH CGreat car buying experience. Pleasant, easy going transaction. Sales person was great. Very happy.
RICHARD PVery good, lovely car and a great exchange price on our old car.
NORMA DVery pleased with the service received and the whole process of buying the car from start to finish was easy. Very upfront and honest about what the car needed doing prior to sale. Ken knows what the customer wants and delivers. Great choice of cars great peace of mind with warranty.
ELENA NThe Car Company was very helpful and responded to our enquiries immediately. We practically bought the car online without viewing it, but everything went smoothly and there weren't any unwelcome surprises.
KEIRON JVery helpful staff and made it easy to find what I was looking for. Arranged a time and date that was suitable for me to view and collect.
TALLULAH MGreat customer experience from The Car Company Bristol & Bath, it was easy to test drive the car, all questions and queries were answered and reassuring to have the AA checks completed before buying the car.
NICOLA AVery helpful and friendly. Excellent service. Purchase went very smoothly no issues since bringing the car home. Would definitely look to return when looking in the future.
LANCE KSeller was polite and helpful, and my experience on buying car was good, thank you.